Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kevin Demers

Kevin Demers

June 24, 2025

1  out of  5
rating by Kevin Demers
"Thank You, State Farm — You Incompetent, Glorious Disaster Let me extend a deeply sarcastic thank you to Mark Browne’s State Farm office. Because of your year-long campaign of neglect, failure to act, missed follow-ups, and a total inability to cancel a simple policy — despite multiple requests including a hand-delivered notice — I have now saved hundreds of dollars with Amica. I’d say “job well done,” but we both know nobody was doing their job. Your refusal to help — your very existence as an obstacle — drove me to seek alternatives. And guess what? Turns out, better service, faster responses, real coverage, and $500 in annual savings were just a phone call away. The kicker? Your “do not call” option was apparently just a suggestion. You failed that test too. And while Carol sent the final cancellation after my Tzar Bomba meltdown, the real damage was already done. To anyone reading this: State Farm does NOT have your back. They have your money, your patience, and your tolerance — until you finally blow up like I did. Now, I enjoy better coverage, lower deductibles, and peace of mind with a company that knows what the hell they’re doing. Thanks again, State Farm. Without your gross incompetence, I’d still be overpaying."
We responded:
"We’re sorry for the frustration and inconvenience you faced, after 25 years we are disappointed to see you go. We wish you well with your new insurance provider."
Profile photo of Denise Goulet

Denise Goulet

June 19, 2025

5  out of  5
rating by Denise Goulet
"Anything I need is only a phone call away. I’ve been with this office for a few decades. Alway helpful and positive. I can say I love them!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Tom Hansen

Tom Hansen

June 18, 2025

5  out of  5
rating by Tom Hansen
"I've been with Mark Browne for five years now and the customer service has always been great, very friendly and knowledgeable."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Kelly Morin

Kelly Morin

June 6, 2025

5  out of  5
rating by Kelly Morin
"Great Customer Service and very happy with the business and employees."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Dale Squires

Dale Squires

April 25, 2025

5  out of  5
rating by Dale Squires
"Wonderful people to deal with"
Profile photo of venus Obrien

venus Obrien

January 18, 2024

5  out of  5
rating by venus Obrien
"We've been customers for 30 something years, we feel like family!"
Profile photo of c l

c l

August 31, 2022

4  out of  5
rating by c l
"Great agents."
Profile photo of Kenney Jones

Kenney Jones

July 15, 2021

1  out of  5
rating by Kenney Jones
"These people's prices are too high go to GEICO"
Profile photo of Lisamarie Leighton

Lisamarie Leighton

May 8, 2021

5  out of  5
rating by Lisamarie Leighton
"Been my insurance for so long i adore carol..the nana type ..allise the calm to a storm n mark lol after my dad got inna accident in my jeep poor mark lol they are great understanding"
Profile photo of Joe Mullee

Joe Mullee

April 23, 2020

5  out of  5
rating by Joe Mullee
"Mark and his staff are awesome!"
Profile photo of John Musacchio

John Musacchio

September 23, 2019

5  out of  5
rating by John Musacchio
"I have been Mark’s client for over 20 years, and Mark and his team have been exceptional in all aspects of handling my insurance needs. They even offer automobile loans with excellent rates!!!"